This Privacy Policy outlines how OMNECARE collects, uses, and stores personal information obtained through our website and services. We comply with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) and international best practices.

1. Information We Collect

We may collect personal information including (but not limited to):

  • Name

  • Email address

  • Phone number

  • Referral details

  • Health-related information (as needed for care planning)

  • CV and employment details (for job applicants)

  • Website usage data (via cookies and analytics)

2. How We Use Your Information

We use your information to:

  • Respond to enquiries or referrals

  • Develop tailored care plans

  • Process job applications

  • Improve our services and website

  • Meet legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your data; we may share information with:

  • Medical professionals or care coordinators (with consent)

  • Regulatory or safeguarding bodies (if legally required)

  • Third-party providers who support our services (e.g. secure hosting)

All third-party partners are bound by confidentiality and data protection agreements.

4. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss. This includes secure servers, encryption, and access controls.

5. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (where applicable)

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at enquiries@omnecare.co.uk.

6. Cookies

Our website uses cookies to enhance user experience and collect anonymous analytics. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your data only as long as necessary for the purposes it was collected, or as required by law (e.g., health records, employment applications, etc.).

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted.

9. Contact Us

For any questions or concerns about this policy, please contact: enquiries@omnecare.com

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